Once TurbineAero reached out Turing Group and it became clear that they could run their commercial workload in AWS’ GovCloud (US) Region, thus inheriting AWS’ ITAR Compliance, the engagement and path forward became obvious and the firms began working together to build out a fully-managed AWS environment capable of achieving ITAR Compliance and meeting TurbineAero’s business objectives.
From that point, the objectives seemed pretty clear – build out a scalable, resilient environment for hosting this critical component of TurbineAero’s ongoing operation. Unfortunately, as is often the case, their were some bumps along the way. Not only did TurbineAero want to shift the hosting responsibility from an internal solution to an AWS-hosted solution, managed by Turing Group, they also wanted to take this opportunity to upgrade to the latest version of Syteline which, in turn, required upgrades to the underlying operating systems and databases (SQL Server). Given the size and import of the system to TurbineAero’s business, this had to be done with great care as downtime and data loss once the cutover was complete would have resulted in major operational disruption.
From the start, Turing Group took the lead on helping TurbineAero accomplish its goals and worked very closely with line of business and technical leaders within the firm to make sure all business objectives were adhered to and all relevant partied were informed along the way.
In the beginning, the move to AWS and inline upgrade seemed like it might be relatively straightforward. But, as is often the case when dealing with systems like an ERP that become central to a business operation, as time went on, complexities continued to arise as the joint team found many areas of Syteline where workflows were incompatible between the legacy system and the new system and customizations, particularly to the underlying database, needed to be re-engineered in order to work the way TurbineAero needed them to.
When it became obvious that TurbineAero had a more significant project on their hands than initially expected, they leaned on Turing Group to lead a team of cross-discipline experts to make the upgrade and hosting shift a reality. The Turing Group leadership and technical teams provided overall project management and guidance to this team as well as technical guidance and subject matter expertise on all components of the system from the AWS infrastructure, operating systems and databases needed to make a successful outcome in this project a reality. We became the point of contact for all external parties, including Syteline’s manufacturer, Infor, as the complex requirements of upgrading the system were worked through.
Now, after a long and complex upgrade, TurbineAero is running their Syteline ERP in a fully managed (by Turing Group) AWS environment that is not only resilient and flexible enough to meet their business needs but also helps the firm maintain compliance with the strict ITAR requirements they must operate under.